Most teams shopping for an Automation Anywhere partner are not starting from a blank slate. There is already a Control Room somewhere, a folder of bots someone built three years ago, a document extraction workflow that needs rebuilding now that IQ Bot Cloud has reached end of life and Document Automation is its successor, and an unresolved debate about whether the on-premise deployment ever moves to the cloud-native Automation 360 architecture. That is the real scope of most engagements, and it looks nothing like the greenfield pilot vendor pitches assume.
So the question is not who can build a bot. Plenty of firms can. It is who can inherit a partially built estate, say honestly which bots are worth migrating, and run the platform administration nobody put in the original budget. The nine firms below approach that work from different angles, and the notes on each are meant to help you decide which angle matches your situation.
How to Evaluate an Automation Anywhere Partner
Generic RPA selection criteria will not separate these firms. The questions that actually differentiate them are specific to this platform’s architecture, licensing, and product roadmap.
Automation 360 architecture and migration debt
If you are still on an older Enterprise 11 or 10 deployment, migration is the engagement. Ask how many v11 to Automation 360 conversions the team has finished, what percentage of bots converted cleanly through the Bot Migration Wizard, and how they handled the ones that did not. Ask whether they recommend cloud, on-premise, or a customer-managed cloud setup, and why.
Control Room administration and device pools
Bot building is the visible work. Control Room administration keeps bots running. A partner should be fluent in role-based access control, Bot Agent registration on Windows devices, and how queues, run-as users, and device pools interact under unattended workloads. Automation Anywhere’s documentation is explicit that you scale by choosing how many Bot Runners a queue uses, independent of raw device count. A firm that cannot explain that will size your infrastructure wrong.
Document processing after IQ Bot
IQ Bot is being retired in favor of Document Automation, which handles extraction across document types with built-in processing workflows and generative AI assistance. If a firm still leads with IQ Bot, that tells you when it last shipped. Ask what it has built in Document Automation, and how it handles validation queues and human review.
Bot Insight, Bot Store, and reuse
Bot Insight surfaces operational and business data from running bots, but only if someone designs for it during development. Ask what reusable assets a firm brings: its own accelerator library, Bot Store packages it trusts, custom packages it has written. A firm rebuilding the same SAP or Excel routines every project is charging you for its learning curve.
Citizen development and Automation Co-Pilot
Automation Co-Pilot ships in versions for business users and for automators. If you want operations staff assembling or triggering automations themselves, ask what a citizen developer program looks like in practice: guardrails, review gates, naming standards, and who owns support when a business-built automation breaks at month end.
Credential Vault and security configuration
Credentials belong in the Credential Vault, organized into lockers with deliberate ownership. Ask how a firm structures lockers across environments, handles service accounts for unattended runs, and plans to pass an audit. This is where fast-moving delivery teams leave the worst mess behind.
Licensing and bot runner consumption
Cost is driven by consumption, and consumption is driven by design. How many unattended Bot Runner licenses does a process really need? Can two processes share a runner on different schedules? Does a proposed attended deployment need per-user licensing at all? A partner who will not model this before you sign is not on your side of the table.
Discovery, support, and delivery mix
Some firms automate whatever you hand them. Others insist on process discovery and will tell you when a process should be fixed or retired rather than automated. Then ask what the maintenance agreement covers when applications update, who is on call, and how the onshore and offshore split falls by role rather than by headcount.
The Firms
1. Xcelacore, platform-agnostic RPA delivery with software engineering behind it
Xcelacore is a technology consulting and software development firm headquartered in Oak Brook, Illinois, in the Chicago metro area. Its Robotic Process Automation practice sits alongside custom software development, QA testing and automation, cloud and DevOps, artificial intelligence, platforms and integrations, and IT staff augmentation. That combination matters on Automation Anywhere projects, because a large share of automation backlogs turn out to be integration problems, data quality problems, or missing internal tooling wearing a bot costume.
Xcelacore’s stated platform partnership is with UiPath, so treat this as platform-agnostic RPA capability rather than a badged Automation Anywhere alliance. If procurement requires a tiered Automation Anywhere partner for licensing or co-sell reasons, ask them directly before scoping. What you get instead is discovery discipline, engineers who can build the API a bot should have been calling in the first place, and delivery across manufacturing and distribution, fintech, healthcare, hospitality, e-commerce, and education.
Best for: Mid-market teams whose automation roadmap is half bot work and half real software and integration work.
2. HCLTech, global scale with a long-running Automation Anywhere alliance
HCLTech describes itself as a Platinum level Automation Anywhere partner and a global authorized reseller, consulting, and implementation partner, built over roughly eight years of collaboration. Its alliance page states the firm has trained more than 700 professionals across roles including technical architects, solution architects, process analysts, project managers, and developers.
Automation Anywhere named HCLTech Pinnacle Partner of the Year in its 2023 global partner awards and again in the 2025 awards announced at Imagine. For buyers, that signals volume and reach rather than boutique attention, which is the right trade on a multi-country rollout with a business process operations layer wrapped around it. Expect structured governance and a bench deep enough for parallel workstreams. Expect also to insist on a named architect, because that is the real risk at this scale.
Best for: Large enterprises running global automation programs alongside outsourced business operations.
3. Tangentia, Platinum partner with a BFSI and retail focus
Tangentia positions itself as an Automation Anywhere Platinum Partner and lays out its practice across the specific product surfaces buyers ask about: Automation 360, IQ Bot, RPA Workspace, AARI, FortressIQ process intelligence, and Bot Insight analytics. Its site describes operations spanning Canada, the United States, Mexico, India, the United Kingdom, the Middle East, and Asia, with customers across 34 countries.
The firm’s automation content is organized by industry rather than by technology, leading with claims processing, customer onboarding, loan approvals, compliance checks, and inventory management. Automation Anywhere named Tangentia Top Pathfinder of the Year in the partner awards announced at Imagine 2025. Tangentia also maintains a separate IBM RPA practice, useful if you want a partner with a view across more than one vendor’s stack.
Best for: Financial services, insurance, and retail teams that want industry process templates rather than a blank canvas.
4. Innova Solutions, certification depth plus delivery capacity
Innova Solutions announced Platinum Partner status with Automation Anywhere in December 2023, an elevation from the Gold status it had announced earlier. Its announcement describes expertise spanning RPA Workspace, IQ Bot, and the Automation 360 suite, and states that its team holds advanced and master level certifications across Automation Anywhere service specializations.
The company also recruits Automation Anywhere RPA developers directly, a useful signal: firms hiring named platform roles on public job boards are usually staffing active engagements rather than reselling a badge. The practical draw is certification depth plus the capacity to scale a team quickly when a program moves from pilot to production. Ask how much of that team is dedicated versus shared, and how the handoff from build to run works. Capacity only helps if continuity comes with it.
Best for: Programs that need to add certified developers quickly without a long recruiting cycle.
5. Lydonia, a US automation specialist that added Automation Anywhere deliberately
Lydonia, based in Westwood, Massachusetts, joined the Automation Anywhere partner program at Platinum status, framing the move as expanding its hyperautomation offerings and giving customers choice across platforms rather than locking them into one. Automation Anywhere subsequently recognized Lydonia in its global partner of the year awards, naming it Rising Star Partner of the Year for North America.
What distinguishes Lydonia is that it was an established intelligent automation practice before adding this platform, with adjacent work in data analytics. Multi-platform firms tend to give more honest answers when a process is a poor fit for RPA altogether, because they have somewhere else to put it. Shortlist Lydonia if you want a US-headquartered specialist with a named team rather than a global integrator’s shared pool, and you value reaching your architect during your own business hours.
Best for: North American mid-market and enterprise buyers who want an onshore specialist and platform-neutral advice.
6. Novatio Solutions, agentic automation in regulated environments
Novatio Solutions is an IT consulting firm whose Automation Anywhere work appears in Automation Anywhere’s own customer stories. The published example describes an AI-powered incident management agent that reads inbound support email, classifies and prioritizes issues, creates ServiceNow tickets, and alerts the responsible teams, running continuously as the front end of a service desk rather than as a scheduled batch job.
Automation Anywhere named Novatio Growth Partner of the Year for North America in its 2023 global partner awards. The firm’s own positioning leans toward regulated sectors, with emphasis on healthcare and life sciences, public sector, and finance, plus SAP integration capability and process mining. If your automation candidates sit downstream of SAP or inside a compliance-heavy workflow, a partner who understands the source system usually produces a more durable design than one who only knows the automation layer.
Best for: Regulated industries and SAP-centric estates where compliance evidence matters as much as throughput.
7. Xponential Digital, verified services partner with function-level starting points
Xponential Digital is listed as an Automation Anywhere verified services partner and describes a team that includes Automation Anywhere certified practitioners. Its stated span runs from strategic consulting through systems integration to managed solutions, the full arc most buyers eventually need rather than a build-only engagement.
The useful detail is how it organizes its Automation Anywhere material: by business function and industry, with dedicated pages for customer service, human resources, IT operations, service operations, insurance, and telecom. That suggests a library of process patterns to start from, which shortens discovery when your targets are common ones. Alongside RPA the firm works in artificial intelligence, analytics, data management, and cybersecurity, serving mid-market as well as enterprise clients.
Best for: Mid-market buyers automating recognizable back-office and service desk functions.
8. Evoke Technologies, bot development with published case detail
Evoke Technologies maintains a dedicated Automation Anywhere practice page covering custom bot development, intelligent process automation, and workflow optimization, and it publishes case detail rather than generic claims: sales order acceleration for a manufacturer, dispute reconciliation for a financial services firm, and debit card processing for a community bank.
Around that, Evoke offers RPA advisory services, an RPA-as-a-service model, and hyperautomation work, and maintains a separate UiPath practice. The advisory line matters because it implies assessment and prioritization happen before development, rather than treating a client-supplied backlog as the specification. The published cases skew toward manufacturing and banking back-office processing. Ask for a reference from a similar process family, and ask what support looked like after go-live.
Best for: Manufacturing, distribution, and community banking teams with well-defined transactional processes.
9. Futran Solutions, on-premise to cloud migration as a named service
Futran Solutions structures its Automation Anywhere offering around six distinct services: assessment, consulting, implementation, support, managed services, and migration. The migration line specifically covers moving Automation Anywhere platforms from on-premise infrastructure to the cloud, which is exactly the work stranded in most older deployments and which many firms quietly avoid.
The assessment service includes guidance for Citrix-based environments, worth noting if your target applications are published through a virtual desktop layer, since image-based automation in Citrix behaves differently from native application automation and routinely breaks projects that did not plan for it. The managed services offering emphasizes bot maintenance, high availability, and disaster recovery. For a team that has built bots but never established a run function, that is the missing half of the program.
Best for: Organizations carrying an aging on-premise deployment that needs to move to Automation 360 in the cloud.
Making the Choice Practically
Buy a paid discovery engagement before you commit to a build. Two or three weeks, fixed fee, with a defined deliverable: a prioritized process inventory, a Control Room and environment design, a licensing model with Bot Runner counts justified per process, and a migration plan for anything on an older version. Firms that resist this are telling you something.
Then score candidates on three things you can verify. Ask them to walk through a redacted Control Room from a real deployment and explain its device pool and locker structure. Ask what they would do with your three worst-behaved existing bots, and listen for whether they say rebuild. Get the maintenance agreement in writing during evaluation, not after the build is signed.
Keep the platform question open a little longer than feels comfortable. If your estate is heavily Microsoft, compare against Power Automate consulting companies first, and the broader guide to robotic process automation companies covers the trade-offs across platforms. The right partner will engage with that comparison rather than deflect it.
Disclaimer
This list reflects the author’s opinion and appears in no particular order. It is not a ranking, and inclusion here does not constitute an endorsement. Evaluate any provider against your own requirements, security standards, and budget before engaging them.
