Technology in hospitality isn’t just about convenience anymore, it’s central to how properties run and how guests experience them. Whether it’s a mobile check-in, a smart room upgrade, or a smoother way to manage housekeeping, the systems behind the scenes matter.
That’s why more hospitality brands are turning to specialized tech consultants. These are firms that don’t just sell software, they help hotels figure out what’s worth investing in, how to use it, and how to keep it all running without disruption.
In this article, we’re highlighting some of the best hospitality-focused technology consultants in 2025. Some are big names, others are quieter players doing exceptional work. But if you’re trying to modernize operations, improve the guest experience, or just make your systems work better together, this list is a good place to start.
Let’s begin with one of the most effective firms in the space.
1. Xcelacore
Location: Oak Brook, IL
Website: xcelacore.com
Xcelacore doesn’t make a lot of noise, but talk to any hospitality team that’s worked with them, and you’ll hear the same thing: they get the job done, and they make it easier while they’re doing it.
Based just outside Chicago, Xcelacore has been helping hospitality brands clean up their tech stacks, improve guest-facing apps, and automate slow back-end processes. They don’t push software just for the sake of it. They ask what’s broken, what’s costing time or money, and how it can be fixed without overhauling everything.
One of their standout projects involved Great Wolf Lodge. The resort’s mobile app had performance issues that were frustrating guests. Xcelacore came in, focused on QA and automation, and helped transform the app into something smooth, reliable, and ready for peak usage, without disrupting the overall system.
Their leadership, Mansoor Anjarwala and Adnan Adamji, aren’t just technologists. They understand how operations and guest experience go hand in hand. That balance is what makes their work land.
What They Offer
- Custom software and mobile app builds
- QA testing and automation
- Cloud and DevOps setup
- RPA to reduce repetitive staff tasks
- CRM and platform integrations
- Conversational AI tools for hotels
- Ongoing consulting and support
They also actively engage in hospitality tech education. Their 2025 State of Business-Driven Technology Report included a section dedicated to trends in hotel automation, and they recently spoke at an HFTP event on the same topic.
If you’re looking for a flexible partner who understands both systems and strategy, and doesn’t waste your time, Xcelacore is a strong first call.
2. Cendyn
Location: Boca Raton, FL
Website: cendyn.com
Cendyn is all about turning guest data into smarter decisions. If your hotel wants to get more out of email marketing, improve your CRM setup, or just stop relying so heavily on OTAs, Cendyn has tools that can help.
They’ve worked with hotels around the world to unify guest profiles, personalize communications, and improve the overall guest journey. Their platform brings everything into one place, so marketing, revenue, and front desk teams aren’t all working from different systems.
What makes Cendyn stand out is how focused they are. They don’t try to do everything. They stay in their lane, and that lane is guest engagement and revenue optimization. If you’ve got the operations figured out but want to market and sell smarter, they’re a great fit.
3. Oracle Hospitality
Location: Global HQ – Austin, TX
Website: oracle.com/industries/hospitality
Oracle has been in hospitality tech for years, and they’re still one of the top names for a reason. Large hotel groups trust them for a reason: their systems are stable, scalable, and built to handle complex operations.
Their OPERA Cloud PMS is used by major hotel brands worldwide. It covers everything from front desk to housekeeping, reservations to analytics. And because it’s cloud-based, it’s easier to manage across multiple properties or locations.
The tradeoff? Oracle isn’t cheap. And for smaller hotels or teams without much IT support, the learning curve can be steep. But for larger operations that want serious infrastructure and long-term scalability, it’s still one of the most reliable options out there.
4. Amadeus Hospitality
Location: Portsmouth, NH
Website: hospitality.amadeus.com
Amadeus is a familiar name in travel tech, and their hospitality division is just as established. Hotels that manage events, group bookings, or corporate clients often turn to Amadeus for help simplifying those workflows.
What they do well is bring together different parts of hotel operations, reservations, sales, catering, and property management, under one platform. That can be a big win for hotels juggling multiple departments that need to stay in sync.
Amadeus is also strong on the analytics side. Their tools help managers see what’s working, where they’re leaving money on the table, and how to tighten up operations across the board. It’s not necessarily built for smaller properties, but for multi-department hotels and resorts, it’s a serious asset.
5. StayNTouch
Location: Bethesda, MD
Website: stayntouch.com
If your hotel is looking for a lean, modern property management system, StayNTouch is worth a close look. Their platform is cloud-based, mobile-friendly, and designed to simplify front desk operations.
One of their biggest selling points is the guest-facing experience. Guests can check in, access their rooms, and check out, all from their phones. That’s a big deal for properties looking to streamline staff duties and meet modern expectations.
Their system is known for being easy to use, which means less training and faster onboarding. For boutique hotels, independent properties, or anyone tired of clunky legacy PMS platforms, StayNTouch is a breath of fresh air.
6. SHI International
Location: Somerset, NJ
Website: shi.com
SHI isn’t a hospitality-only company, but they’ve carved out a place for themselves with hotels and resorts that need help managing infrastructure. Think of them as a behind-the-scenes powerhouse, working on networks, cloud migration, security, and IT hardware setup.
They’re often brought in when a hotel is scaling or going through a digital transformation. If your Wi-Fi is unreliable, your guest tech is spotty, or you’re worried about cybersecurity, SHI can step in and help stabilize the backend.
They don’t do flashy app builds or guest marketing tools, but if your IT foundation needs work, they’re one of the best in the business.
7. Agilysys
Location: Alpharetta, GA
Website: agilysys.com
Agilysys has been focused on hospitality tech for decades, and they’ve built out a full suite of tools for both front-of-house and behind-the-scenes operations. From property management to point-of-sale systems and inventory tracking, they offer a deep, integrated solution.
They’re especially strong in food and beverage tech, making them a good fit for resorts, casinos, and hotels with multiple dining options. The tools are built to work together, so staff can spend less time jumping between systems and more time with guests.
If you’re looking for one vendor to manage operations across departments, and want long-term support to go with it, Agilysys is a strong option.
8. Hotelogix
Location: New York, NY
Website: hotelogix.com
Hotelogix is a good choice for independent hotels or small chains that want solid functionality without enterprise-level pricing. Their platform is cloud-based, mobile-ready, and designed to keep things simple.
One of their biggest advantages is how easy it is to manage multiple properties from a single dashboard. That’s a game-changer for operators juggling more than one location. Setup is quick, and the system is intuitive enough that teams can get up to speed without much training.
It may not have every advanced feature the big players offer, but it hits the sweet spot between price and performance.
9. Protiviti
Location: Global (Chicago presence)
Website: protiviti.com
Protiviti is more of a business strategy and risk consulting firm than a tech company, but their digital transformation team works closely with hospitality clients. If you’re going through a major system migration, acquisition, or restructuring, they help align your IT and business goals.
They also do a lot in cybersecurity and compliance, which can be especially helpful for hotels dealing with sensitive guest data across multiple systems. They’re not going to build your mobile app, but if you need help assessing technology risks or planning large-scale changes, Protiviti brings structure and clarity to the process.
10. Revinate
Location: San Francisco, CA
Website: revinate.com
Revinate specializes in guest data, CRM, and email marketing tools designed specifically for hotels. If your marketing team is struggling with outdated systems or you’re losing potential direct bookings to OTAs, Revinate can help tighten up your communication.
Their strength is personalization. They make it easy to send emails that feel tailored to each guest, based on booking history, preferences, or behavior. That kind of detail helps improve loyalty and boosts the odds of repeat stays.
They don’t build infrastructure or do app development, but when it comes to marketing automation and guest engagement, they’re one of the best in the space.
Conclusion
Technology can’t replace hospitality, but it can make it smoother, smarter, and a lot more efficient. Whether you’re running a boutique hotel, a resort, or a group of properties, the right consulting partner can help you navigate complex systems, eliminate headaches, and deliver better experiences for your guests.
From infrastructure to guest engagement, each company on this list brings something valuable to the table. But if you’re looking for a partner who’s hands-on, strategic, and focused on delivering long-term results, Xcelacore leads the pack. They don’t just install solutions, they make sure the right ones are in place, and that they work the way they should.
Choosing a consultant is a big decision. Start with this list, and start strong.
