Top 3 Business Issues When Implementing New Technology and How Automation Can Help

In addition to economic uncertainty and changing customer demands, businesses today struggle to keep up with rapid technological advancements. We take a look at the challenges businesses face as they adopt new technology and how automation can help drive more value and move projects along quickly and efficiently.

1. Resistance to Change: Employees who don’t support or trust a technology may be resistant to learning how to use it. Businesses can help overcome this resistance by promoting the benefits and dispelling misconceptions of new technology. Once implemented, a technology like Robotic Process Automation (RPA) can make a significant impact on an employee’s daily work life. Mundane, repetitive tasks like data input are taken care of, allowing employees to focus on innovation and interacting with customers instead. An automation technology like RPA doesn’t replace the human workforce, it liberates it.

2. Security Risks: Cyber threats and attacks continue to grow more sophisticated as technological advancements are made. As businesses expand their tech stacks and capture more customer data, vulnerabilities and weaknesses are more likely to exist within their IT infrastructures. Penetration testing and vulnerability assessments are necessary to prevent attacks and shore up any weaknesses. A hybrid combination of manual and automated testing allows cybersecurity experts to quickly and efficiently identify vulnerabilities and execute mitigation strategies.

3. Process Optimization and Maintenance: Running efficient platforms and systems requires efficient processes. An ecommerce business, for example, may want to develop a new, innovative custom quote tool on their platform. Quality Assurance (QA) Testing is a crucial process that ensures the digital customer experience is a frictionless one, free of bugs or hiccups. Unfortunately, QA Testing can be a time consuming and mundane process. That’s where automation comes in. By automating QA Testing, businesses can complete the testing cycle in hours instead of days, freeing up valuable company resources.

Adapting to new technology and building more efficient systems can be a drain on time and resources. Businesses often don’t have in-house tech expertise and, as a result, crucial projects get pushed. Enlisting the help of technology consultants is paramount to successfully implementing automation technology. Xcelacore has a team of automation experts prepared to help drive innovation with flexibility, quality, and for less.

Contact us today to start leveraging automation technology.


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