Read our 2026 Annual Report

Business and technology leaders are hyper focused on extracting measurable results from AI investments. As organizations shift from experimenting with AI’s capabilities to full operational deployment, our 2026 report taps into the most respected research from the last year to dive into what factors are driving this evolution, what persistent implementation challenges stand in the way, and where businesses are finding success.

Key Findings:

• AI is now the #1 budget priority across industries
• Highest-value adoption remains in CX, automation, analytics
• Security, governance, and data quality are scaling barriers
• Use cases now drive AI decisions (not technology)